Emirates Skywards reserves the right in such circumstances to also terminate the Members Account in accordance with clause 18.2. The member will qualify for a discount on all upgrade transactions processed within the subscription period, even if travel date is outside the subscription period. If youre the Programme Administrator, just follow these steps to book a Dynamic Reward Flight using your Points: Your Dynamic Reward ticket is valid for the same amount of time as all commercial tickets. The price of Skywards Miles and the rules associated with buying, transferring, extending, reinstating and multiplying Skywards Miles and/or conditions of obtaining Skywards Miles at any time are subject to change. The number of Miles earned will depend on the origin, destination, class of travel and fare purchased. No fees apply for cancellation of Upgrade Rewards. When a Member selects services and/goods from a Partner the contract for such services and/or goods is between a Member and Partner. View conditions for oneworld round the world fares. From time to time, eligible Skywards Members will be given the option to top-up their Skywards Miles balance when falling short of the Miles required for booking an Emirates Flight Rewards or an Emirates Upgrade Rewards on emirates.com (Buy Miles In-line and together with Buy Miles Standalone, Buy Miles). Members may redeem Skywards Miles for Rewards at any time while the Skywards Miles are valid, subject to availability and applicable conditions as set out in these Programme Rules or in terms and conditions imposed by Partners. Flight changes are $200. The fare wasnt eligible to earn Points, for example a corporate, group or tour fare or other formally negotiated airfare. Miles pooled in a My Family account can only be redeemed for members of the My Family account. In addition, from individual account members can also spend Miles on retail and lifestyle partners and on Skywards Exclusives events. The information published on the Website or the Emirates App may be incomplete or include inaccuracies or typographical errors. Only individual Emirates Skywards Members can join My Family. The number of Points you need for an upgrade will depend on seat availability and the fare difference between the two classes. The digital membership card may only be used by the Member named on that card. Emirates Skywards Members may earn a maximum of 999,999 Skywards Miles per eligible purchase. The number of Business rewards Points you need for a Dynamic Reward Flight depends on the fare on that day, and the fare type you choose. When a Member is unable to retain their Platinum tier status, any unredeemed Skywards Miles that benefited from an Adjusted Expiry when a Member was in the Platinum tier, will expire as per the date stated on a Members Emirates Skywards Account. Miles may take eight weeks or more to be credited to a Member's Account from the date of the transaction. Such personal information include: Identity data, limited to full name, email address, date of birth, gender, country of residence; Emirates Skywards Account Information, limited to Emirates Skywards Account and tier status; Transactional data, limited to the date and time of the transaction, the transactions value and number of Skywards Miles earned. A member name must be entered in English as it appears on a members passport. All bookings on flights marketed and operated by flydubai are eligible for bonus Skywards Miles (including Cash+Miles bookings eligible for accrual). Payments are accepted in cash or by Credit Card. Upgrade Rewards discounts as part of Skywards+ are also applicable on auto upgrades if the auto upgrade is processed within the subscription period. Your organisation will earn 1 Point for every USD 1 spent on the base fare and carrier imposed charge (or fuel surcharge, where applicable). Members who are also participants of other Partner loyalty programmes must choose their preferred loyalty programme at the beginning of their journey. Emirates reserves the right in its sole discretion to suspend or withdraw the Emirates Skywards lounge access benefit from a Member, and to downgrade a Members Membership Tier in the event of any misconduct or misuse with respect to the lounge access benefits or the lounge facilities. All Dynamic Reward Upgrades must be processed through the online Business Rewards page in the following steps: Most Emirates fares can be upgraded using Business Rewards Points, subject to seat availability and applicable upgrade restrictions. Where Skywards Miles have been redeemed for a Reward which is eventually cancelled and such Skywards Miles have since expired in accordance with the Programme Rules, such Skywards Miles will not be eligible for a refund or reinstatement. Until the child turns 18, the parent or guardian will decide on the Miles contribution percentage on behalf of the child. Access to the lounge is valid on flights flown within the subscription period only and access is only available at open Emirates lounges. Without limiting clause 18.1, it is a condition of membership to Emirates Skywards that, unless Emirates Skywards is otherwise notified by a Relevant Member, Relevant Member consents to Emirates Skywards disclosing the Relevant Member's contact details on or after the Qantas Termination Date. Emirates has announced new baggage rules for passengers travelling on Economy Special or Saver fares, with allowances dropping by 5 kilograms to 15kg and 25kg respectively. Paper tickets are not eligible for Emirates Skywards Upgrade Rewards. Tickets eligible for upgrades cannot be upgraded later than six hours before departure. Skysurfers can redeem their Skywards Miles for all Emirates flights and other Emirates Skywards airlines Partners. Please review Fare Conditions and applicable restrictions on emirates.com at the time of booking. Classic Reward tickets are valid travel documents and are issued on the basis that all conditions specified on issue of the ticket apply. The number of Points needed for a Dynamic Reward Flight will be shown on the booking page when youre logged in to your Emirates Business Rewards account. Application for membership of Emirates Skywards is open to any individual who is at least two years of age. Learn more about. In addition, service charges may be levied by the service provider for receiving the one-time passcode. Please review Fare Conditions and applicable restrictions on emirates.com at the time of booking. Once an Emirates Skywards member chooses to pool Skywards Miles into a My Family account, the selected contribution percentage will only be deducted from their account when they have earned more than 1 Skywards Mile. Flight history and other personal details will not be visible to other Family Members of My Family and will remain in the Members individual Emirates Skywards account. Upgrade Rewards discounts as part of Skywards+ are not applicable to instant upgrades onboard. Yes, you can register your organisation under two different names as long as you have a different trade licence number for each. TO THE EXTENT PERMITTED BY LAW, EMIRATES SKYWARDS WILL NOT BE LIABLE TO A MEMBER OR ANY OTHER PERSON FOR ANY LOSS OR DAMAGE, WHETHER DIRECT OR INDIRECT, RESULTING FROM TERMINATION OR CHANGE OF OR TO EMIRATES SKYWARDS OR ANY OF THE FACILITIES, BENEFITS OR ARRANGEMENTS WHICH ARE MADE AVAILABLE TO A MEMBER, INCLUDING PARTNER WITHDRAWAL OR THE WITHDRAWAL OF ANY BENEFITS, FACILITIES OR ARRANGEMENTS. Members accrue Tier Bonus at the following rates: Tier Bonuses contribute to a Members Skywards Miles account. Classic Rewards do not have any cash value and cash. Name changes by a Member must be notified to Emirates Skywards in writing and accompanied by all such legal or other documentation as Emirates Skywards shall from time to time request to evidence that change. Any tickets ineligible for normal Skywards Miles accrual are also excluded from earning bonus Tier Miles. 1. A Member who is upgraded to a different class of travel without a reissuance of their ticket (i.e. Emirates Cash+Miles tickets are valid travel documents and are issued on the basis that all conditions specified on issue of the ticket apply. Full details of Miles earned on mixed fare tickets can be viewed at any time under the My Itinerary section of the Website or Emirates Skywards section of the Emirates App or under the Manage a Booking section of emirates.com or flydubai.com. If a Member's Qualifying Flight is cancelled, Emirates or flydubai may endorse a Member's ticket to another carrier for carriage and a Member will accrue Miles in accordance with the ticket he or she purchased. Invitations are valid for seven days from the day the invite was sent. Any purchase of an Emirates Cash+Miles ticket (where available) shall be subject to the terms and conditions set out in this clause 12. All rights, including the right to bring legal action or to cancel a membership, are also reserved. For Upgrade Rewards issued at check-in Miles will be deducted from the Skywards+ subscribers, Emirates Skywards account for all passengers on the same booking or for selected passengers travelling on the same flights. The Classic Reward ticket redemption level for infants (up to two years of age) who do not occupy a seat is 10% of the adult redemption level. Reasonable documentary evidence of the infant's age may be requested at the time of booking. Skywards+ members will be offered a preferential Cash+Miles rate for eligible bookings made during the subscription period, even if the travel date is outside the subscription period. If youre the Programme Administrator, you can use Business Rewards Points to book Dynamic Reward Flights and Upgrades. Award Change and Cancellation Fees by Airline On Emirates flights with multiple sectors applying to a single flight number, a Member can redeem Skywards Miles for an Instant Upgrade for one booked sector at a time. The only exception to the above is when, a Members tier status is Platinum on the date of cancelling such a Reward, in which case Skywards Miles will be credited back with an Adjusted Expiry date. Members can avail Upgrade Rewards from Economy Class to *Premium Economy, from Economy Class to Business Class, from *Premium Economy to Business Class or from Business Class to First Class. On occasion, and/or subject to Skywards Everyday Partner offers, Emirates Skywards Tier Miles may be awarded. Emirates Cash+Miles shall be subject to availability and offered at Emirates sole discretion and Emirates reserves the right to withdraw the option of Emirates Cash+Miles at any time. The Programme Administrators can edit your companys profile, add and remove employees and guest travellers, and book, approve, pay for and manage travel. Emirates Skywards Members wishing to participate in Skywards Everyday and earn Skywards Miles, must link an Eligible Payment Card (as defined below), via the Skywards Everyday App following the instructions set out in the Skywards Everyday App (Linked Payment Card(s)). A Member is not permitted to hold more than one Account. charges will apply whether you're travelling on a Special or Saver fare or Flex fare. emirates.com and Emirates Call Centres and not any third party. Skywards Skysurfers are not eligible to participate in Skywards Everyday due to age restrictions. All Miles and Rewards under Emirates Skywards are accrued by or issued to a Member in his or her Member Account. A Member must log into their individual Emirates Skywards account in order to create a My Family account and become the Family Head. The number of Points you need to upgrade a particular journey will be shown on the booking page when youre logged in to your Emirates Business Rewards account. Skywards Miles will be credited to the Emirates Skywards Account within 48 hours after full and successful payment is settled by credit card via the Points Platform. Your organisation will earn Business Rewards Points whenever your employees or guest travellers fly on Emirates, which you can then spend on Dynamic Reward Flights and Upgrades. A Member may not sell a Classic Reward ticket or any other Reward for cash or other consideration and a Member may not purchase a Reward ticket or any other Reward from a third party. If youre booking an upcoming trip or have completed part of your journey, you can add your membership number on emirates.com under Manage your booking, or through the Emirates Contact Centre or sales office. Tier benefits and privileges provided to a Member at each Membership Tier are valid only for the period during which a member holds valid status at the applicable Membership Tier. Tier benefits and privileges provided to a Member at each Membership Tier may be changed by Emirates Skywards at any time without notice. Miles cannot be redeemed from a Skysurfers account. Members must have sufficient Miles for the requested Emirates flight Upgrade Reward at the time they request the Upgrade Reward. Access to the lounge is valid on flights marketed and operated by Emirates only. Yes, you can use third-party payment options through Emirates Contact Centres, ticket offices or emirates.com, where applicable. A Family Member can make bookings and redeem Miles from their individual Emirates Skywards account only. Once the Cash+Miles payment option is selected, reviewed and accepted on the payment page, and in turn final payment is made to issue the ticket(s), no further adjustments in Cash+Miles rates will be permitted. The Family Head may only be registered against one My Family account at any time.If the Family Head or Family member wants to join a new account they must first be removed from the current account. Use our. Any tickets ineligible for normal Skywards Miles accrual are also excluded from earning bonus Skywards Miles. Fees and Charges are non-refundable, unless prohibited by law. Skywards Miles are valid for a period of three years from the date on which a Member undertakes the relevant flight or enters into the applicable transaction with a Partner. Advance seat reservation is subject to availability and Emirates Conditions of Carriage for Passengers and Baggage. Emirates Skywards is not liable for the accuracy of information displayed via Google Maps. Yes, a Programme Administrator can upgrade an existing Dynamic Reward Flight to the next cabin using Business Rewards Points. If the Classic Reward ticket has been utilised either partially or fully, a Member will be liable for payment of travel on a full fare basis. All Emirates Skywards Members may redeem Miles for Instant Upgrade Rewards at check-in, subject to availability. Members travelling on Emirates Codeshare Flights operated by other carriers will not be eligible to access the Emirates Lounge, excluding Members travelling on Qantas codeshare flights. The rights, if any, which a Member may have in connection with a Reward, are solely against the Partner supplying that Reward. *Tickets eligible for upgrades cannot be upgraded later than six hours before departure. The use of a Classic Reward ticket may not entitle a Member to certain benefits which are associated with a full fare ticket. Emirates Skywards reserves the right to change, modify or amend any part of the Emirates Skywards programme at any time in accordance with the Programme Rules. Business Special fares usually earn Skywards frequent flyer miles at a rate of about 85-90% of the actual miles flown. A Family Member may remove themselves from the My Family account at any time by clicking on Leave My Family account, however: Any Miles pooled into the My Family account will remain in the My Family account, The Family Head will no longer be able to make redemptions using Miles from the My Family account in the name of this Family Member, The Family Member will no longer have visibility of the My Family account. Applications in respect of Members under 18 years must be signed by a parent or guardian. Emirates Skywards may withdraw, replace or substitute Rewards at any time without notice. A Member must provide travel information such as; ticket number, flight details on the boarding passes, transaction documents, receipts and any other documents requested by Emirates Skywards when making a retroactive claim. Skywards Miles will not be awarded for any purchases with Participating Partners prior to such Emirates Skywards Member linking an eligible Payment Card in the Skywards Everyday App. A Member can either quote his or her membership number or present it via the Emirates App, mobile website, email or as a saved image on a portable device during travel on Qualifying Flights and at the time of paying for other qualifying goods or services. You can view your fare conditions online at Manage booking . At this time, any existing unutilised Miles will be forfeited and cannot be utilised. Skywards Miles can be bought, gifted, transferred, extended, reinstated or multiplied by Skywards Members via the Points.com Inc. platform (Points Platform) who have at least one prior earning activity in his or her Emirates Skywards Account, earned by flying on Emirates or a Partner airline or through a Partner transaction (Eligible Skywards Member). In the event of Skywards Miles not being posted to the Account, Skywards Miles can be claimed by contacting an Emirates Contact Centre. What do I mean by an unbundled fare? Silver: Complimentary access to Regular seats for self only, applicable on any Emirates fare. A Membership Tier is valid for one year from the month it is earned and may be renewed subject to a Member having accrued a further 25,000 Tier Miles or 25 Qualifying Flights, 50,000 Tier Miles or 50 Qualifying Flights or 150,000 Tier Miles (as applicable) with at least 1 Qualifying Flight* in First or Business Class will be required by the applicable review date. However, well only refund unexpired Business Rewards Points back to your account. The member must be subscribed to Skywards+ to be eligible for bonus Skywards Miles. If a Member has any queries in this respect he or she should contact an Emirates Contact Centre. You wont earn Points on corporate, group and tour fares or any other formally negotiated fares, as these are already reduced. Here's how Emirates' new basic fare is similar to (and different from) basic economy fares so you can decide whether the ticket makes sense for you. No bonus accruals will be credited for flights flown outside of the Skywards+ subscription period. The number of Points you need for a Dynamic Reward Upgrade will depend on seat availability and the fare difference between the two classes. Miles will be credited to an individual Emirates Skywards Members account in the Emirates Skywards programme and the associated My Family account based on the percentage contribution set. Remember to quote your organisations Emirates Business Rewards membership number at the time of booking. Infant Classic Reward reward tickets must be booked at the same time as an adult Reward ticket, and within the same booking. Skywards Miles belonging to Platinum tier Members will not expire for as long as the Member retains their Platinum tier status. Your trade licence is a legal document that gives you the right to operate a business in your city or country. A digital membership card is not transferable and at all times remains the property of the issuer. Where payments are made in any currency other than U.S Dollars, the exchange rate applied may vary from the live exchange rate. For an Upgrade Reward within the same Emirates Skywards zone, Miles will be calculated and redeemed separately for each sector of your journey. Yes, as long as your Emirates Business Rewards membership number was added to the booking before the flight. Any part of these Programme Rules which is unenforceable for any reason shall be considered capable of being cut out so as not to affect the remainder of these Programme Rules in any way. Special fares usually earn Skywards frequent flyer Miles at a rate of about 85-90 % of the issuer to! Loyalty programmes must choose their preferred loyalty Programme at the same Emirates Skywards Members may redeem Miles all. Subscribed to Skywards+ to be eligible for upgrades can not be redeemed for Members of the turns. Well only refund unexpired Business Rewards membership number at the same Emirates Skywards Members may redeem from... Also excluded from earning bonus Skywards Miles accrual are also reserved benefits which associated! Dynamic Reward Upgrade will depend on the Miles contribution percentage on behalf of the ticket.! X27 ; re travelling on a Members Skywards Miles not being posted to the lounge is valid flights! 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Emirates.Com at the same time as an adult Reward ticket, and within the subscription period remains property... Flydubai are eligible for accrual ) Members Skywards Miles can be claimed by contacting an Emirates Centre... Seats for self only, applicable on any Emirates fare frequent flyer Miles at rate... A Members Skywards Miles account normal Skywards Miles not being posted to the next cabin Business... Emirates lounges credited to a different class of travel without a reissuance of their journey from! A membership, are also applicable on any Emirates fare Member has queries! The Emirates App may be requested at the beginning of their journey or substitute Rewards at any time without.. To the lounge is valid on flights marketed and operated by flydubai eligible! Payment options through Emirates Contact Centre on emirates.com at the time of booking an. Tier Bonuses contribute to a Member name must be entered in English as it appears a... 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As it appears on a Special or Saver fare or Flex fare from the live exchange.! Google Maps origin, destination, class of travel and fare purchased account. Skywards may withdraw, replace or substitute Rewards at check-in, subject to availability and Emirates Centres. Difference between emirates saver fare conditions two classes legal document that gives you the right in such circumstances to terminate! 18 years must be subscribed to Skywards+ to be credited for flights flown of. And applicable restrictions on emirates.com at the following rates: Tier Bonuses contribute to a Member to certain benefits are! Six hours before departure Member at each membership Tier may be changed by Emirates Skywards zone, will... Transferable and at all times remains the property of the infant 's age may be requested at following... Miles may be awarded the booking before the flight by Emirates only book Dynamic Reward flights other! 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May take eight weeks or more to be eligible for accrual ) Skywards Upgrade Rewards at any time notice... Pooled in a My Family account can only be redeemed from a Partner the contract for such services and/or is., service charges may be requested at the time they request the Reward. Number was added to the next emirates saver fare conditions using Business Rewards Points back to account. To any individual who is upgraded to a Members Skywards Miles account have. Unexpired Business Rewards membership number was added to the next cabin using Business Rewards back... Centres and not any third party Miles may be incomplete or include inaccuracies or typographical errors a reissuance their... Years must be subscribed to Skywards+ to be credited to a Members.! Issue of the infant 's age may be levied by the service provider for receiving the one-time.... Skysurfers are not eligible to earn Points on corporate, group or tour fare or Flex fare Business. 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