vivid seats confirmation email

1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. Will my seats be side by side? You may also affirmatively opt-in to our rewards program within our app. . ,including information about you from publicly available databases and information purchased from your cell phone company and your email domain. Reported it. Unresolved privacy complaints under the Privacy Shield Framework may be referred to the International Centre for Dispute Resolution at the America Arbitration Association. Please be aware that you are providing your personal information to these third parties and not towww.vividseats.com. You will receive an email notification as soon as the seller confirms your order. Verification can help ensure real people write reviews about real companies. The email will come from a separate platform sent around the time you received the notification email from Vivid Seats. To make a Right to Know request, please email us at, : You may request, up to two times each year, that we delete personal information that we have collected from you. I never received the email and therefore never accepted the tickets. Help us improve this article with your feedback. Receive confirmation email from Vivid Seats. Thank you , Returned the tickets within 24 hours didnt receive any refund. We are at a concert that we can not get into and they will not let us in because Vivid is a 3rd party ticket company, The ticket supervisor also mentioned that they get many people coming thru that have been ripped off. VividSeats has a rating of 4.1 stars from 2,322 reviews, indicating that most customers are generally satisfied with their purchases. Vivid seats sucks. Awful! 5,004 people have already reviewed Vivid Seats. Please be aware that you are providing your personal information to these third parties and not to, We display personal testimonials of satisfied customers on our website in addition to other endorsements. The delivery method is displayed for each ticket listing throughout the browsing process, as well as on the first page of the checkout process. complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of Vivid Seats ongoing business relationship with you, or otherwise perform a contract between you and Vivid Seats; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; debug to identify and repair errors that impair existing intended functionality; exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; to enable solely internal uses that are reasonably aligned with your expectations based on your relationship with Vivid Seats; otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. No managerial path to resolve my large issue. E-tickets specified as "Mobile E-tickets" are a little different. Again they said they would fix it. Completely got screwed by you. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country. This could include sending you push notifications or alerts regarding such nearby events; and deliver information to you that, in some cases, is targeted to your interests. The information we collect may be your name, address, email address, telephone or mobile number, date of birth, and gender. Vivid Seats LLC. I'm not a fan of the system which takes money before confirming if tickets are available. We went with Vivid Seats because whilst the reviews are mixed, they seem legit. These communications may contain links for preference management and, where appropriate, unsubscribe links should you decide you do not want to receive further communications; ,when you place an order, correspond with us by email or otherwise communicate with us for customer service purposes, make a request or inquiry, enter a contest or sweepstakes, complete a survey; or share a comment or concern; of your experiences with us, including to remember your interests and preferences, customize the listings and services we share with you, track and categorize your activity and interests on our website (including by identifying the different devices you use), and make your shopping experience with us more relevant; ,to send you marketing and advertising communications, to segment and build audiences and engage in interest-based advertising, to provide social media features, to credit marketing partners with attribution appropriately, and to personalize the marketing and advertising that we show you; ,to understand how you use our Site and Apps, analyze our website traffic, to gather demographic information about our individual users and aggregate user base, to determine the methods and devices used to access our Site and Apps, and to improve our services; ,to operate and improve upon our business and lawful business activities, to identify new customers, to update, expand, and analyze our records, for research, to determine your satisfaction with our website and services, to detect and prevent wireless device or other fraud or misuse of our services, to enforce, apply or comply with any of our terms or policies, including but not limited to this Policy, and for any other business purpose that is permitted by law; and, For legal, contractual and safety purposes. If you are a California resident, pursuant to the California Consumer Protection Act (CCPA), you may take advantage of the following rights: To submit one of these requests, or designate an authorized agent to make a request under the CCPA on your behalf, please contact us atprivacy@vividseats.com, 833.228.5143. Chicago, IL 60602. privacy@vividseats.com If you believe we have not properly addressed your concerns or that we have infringed upon your rights, please contact us so that we may properly address your concerns either via mail or email at the following: Vivid Seats LLC. For instance, you will earn a rewards credit with every 10 tickets you purchase, and the amount of the rewards credit will be tied to the average value of those 10 tickets (less taxes, fees, and processing costs). We use Secure Socket Layers ("SSL") encryption technology through third-party providers where your personal and account information is required (such as a credit card number). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. . Virginia law provides Virginia residents with the rights listed below. Clicking the link inside this email will direct you to the order in your Vivid Seats account. We may share personal information as described below: We also may share personal information that you have provided to us about others with certain third parties that require it such as sports teams or event organizers, for example, to grant passes to your guests. 6:30pm Wave Reliable & Rewarding Tickets We have a 100% Buyer Guarantee + the only ticket rewards program around. When we use framing techniques, we display the logo of our partner, so that you will know that you are engaging with a third party. 5 Click "Update" once you are finished. How can I give you feedback or contact you? We will respond to your request within 45 days unless we need additional time, in which case we will let you know. Read about their experiences and share your own! Contact Customer Service We want to ensure your Vivid Seats shopping experience is pleasant, fast, simple, and secure. We use dedicated people and clever technology to safeguard our platform. Fri, 21 Jan, 2022 at 11:35 AM . On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible. Help us improve this article with your feedback. We were able to review your order and have sent over an email confirmation to you. If you believe that your child under the age of 16 has submitted personal information to us in connection with our website, and without prior verifiable parental consent, please email us atprivacy@vividseats.comso that we can take steps to delete the personal information that she or he provided as required in accordance with applicable law. The delivery options displayed at checko. On the Profile page, youll see options to update or delete your these details. We retain all information for active accounts to provide you services. Vivid Seats is the worst. For further information about managing cookies, please visit. How do I determine the seat numbers for a ticket listing? We will keep your personal information only for as long as necessary for the purposes for which it was collected, to provide you with products or services, to carry out legitimate business interests, and where otherwise required or permitted by law. You may have the right to opt out of (i) disclosures of your personal information to third parties who are not service providers; or (ii) uses of your personal information by third parties who are not service providers. In many cases, different listings for the same event may display a variety of delivery methods; this happens because different sellers often receive their tickets . . Vivid Seats will not be required to comply with your request to delete your personal information if it is necessary for Vivid Seats to maintain your personal information in order to: California residents also have the right to opt out, as described below. : Vivid Seats Customer Support I received an order summary email after placing my order. Information you share when you use the Site and Apps. Instant Download tickets will be delivered to you shortly after your order is confirmed. Information provided about you by other users of our Site or Apps. You have the right to request that we delete personal data provided by or obtained about you. VividSeats ranks 6th among Tickets sites. Our website includes links to other websites whose privacy practices may differ from those of Vivid Seats. To submit a request to opt out of targeted advertising, you may click on the link Do Not Sell or Share My Personal Information on the footer of our websites. Cloudflare Ray ID: 7da4a18fac9e0b05 The action you just performed triggered the security solution. I still haven't received my tickets. To make a deletion request, you may login to your account and then complete, Nevada law (NRS 603A.340) requires each business to establish a designated request address where Nevada consumers may submit requests directing the business not to sell certain kinds of personal information that the business has collected or will collect about the consumer. If you wish to update or delete your testimonial, you can contact us at, We follow generally accepted industry standards to protect your personal information, both during transmission and once we receive it. To make a deletion request, you may login to your account and then completethis formor you may email us atprivacy@vividseats.com. Open the file and click 'Print. This email will notify you that your tickets have been transferred. No. Yes Did you find it helpful? Make sure to access your tickets from your phone and not a desktop.If you cant find your tickets, double check that you received an email from Vivid Seats confirming the ticket transfer. We encourage your to keep your eyes peeled on your email for the tickets to be delivered, if . 2021 Vivid Seats Ltd. All rights reserved. By downloading our app and making an in-app purchase, you will be automatically enrolled in the program and can start earning. They can see this but they refused to issue a refund. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. For the purpose of gathering feedback on your experience with Vivid Seats. I had ordered two verified resale tickets for a concert but was delivered one ticket to a completely different concert. In the event you wish to withdraw consent, please email. All transaction information is processed under encrypted channels. Ordering was smooth but holy goodness why are the fees THAT expensive? Be sure to bring your ticket, which will have a unique barcode, to your event! We follow generally accepted industry standards to protect your personal information, both during transmission and once we receive it. Everything was easy and accessible and perfect which was a relief because my decision to go to the concert was so spur of the moment. We would like to show you a description here but the site won't allow us. I was on a different site to buy my Phillies tickets and GOT SWITCHED to your site, how I don't have a clue. Sorry we couldn't be helpful. Sometimes called e-tickets, "Email Delivery" and "Instant Download" tickets are delivered via email in PDF format, and are an eco-friendly alternative to traditional hard stock paper tickets. If you are a Nevada consumer and wish to submit an inquiry relating to our compliance with Nevada law, please contact us at, If you provide personal information through our website, you agree that the personal information will be transferred to and processed in the United States of America and any other country or jurisdiction at our sole discretion. , lawful requests by public authorities, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims; To protect us and our users, with the rights. To request deletion of, access to, or to make changes to data, or to otherwise exercise any of your rights in this paragraph, email us atprivacy@vividseats.com. To request to limit the use and disclosure of your personal information, please submit a written request to, : You may request, up to two times each year, that we disclose to you the categories and/or specific pieces of personal information that we collect, use, disclose, and may sell. . Service 288 Value 277 Shipping 183 Returns 157 Quality 229 Youll receive an order confirmation email and a second email that explains how to accept your SeatGeek tickets once theyve been transferred. Access, Deletion, and Correction Requests, . 2 Log in, if you haven't already. It will be my first ever Cowboys game since my buddies are I are not even from the US. Sorry we couldn't be helpful. I will never order from Vivid seats again. Making Requests to Opt Out of Targeted Advertising. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. These order summary emails are sent after any order is placed through Vivid Seats, and they simply provide details about the event and the location of the seats. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. So I purchased tickets to the Cowboys game at MetLife in December. The delivery date in your confirmation email remains your best estimate for when you will receive your tickets. Vivid Seats has some of the strongest relationships with licensed, certified, and professional ticket resellers in the industry. SEATGEEK is a registered trademark of SeatGeek, Inc. Kindly note that any consent you provide will be entirely voluntary. GetHuman features available: Current hold time. 2021 Vivid Seats Ltd. All rights reserved. , 833.228.5143. Find out how we combat fake reviews. Publicly available information and purchased information. (Site) and its associated webpages, and the Vivid Seats mobile application (each an App), each of which are owned and operated by Vivid Seats LLC (together with its parents, subsidiaries, and affiliated companies, "Vivid Seats", "we", or "us"). ,including IP address, referral website, browser and device type, operating system version, webpage navigation, information about how often you use our mobile application, the events that occur within the mobile application, aggregated usage, performance data, where the application was downloaded from, and other information about your activities on this and other websites and our mobile application (collectively, "automatically collected information"); ,such as your name, email address, mailing address, zip code, postal code, phone number, and location-based information (including geolocation derived from your IP address); Listing information of tickets listed for sale on our marketplace. To request this opt out, please click on the, Do Not Sell or Share My Personal Information, link which is also on our website footer, or email us at. Customer Support Home Using the Website Shipping, Instant Download, Email, & Mobile E-ticket Delivery. Performance & security by Cloudflare. To access this Policy in an alternative downloadable format, please, California Notice at Collection of Personal Information. I found two separate listings for tickets in the same section and row. If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available https://tools.google.com/dlpage/gaoptout/. Ive used vivid seats before with no issue, so this was a shock. You may update your personal information by making a change on the member information page. Locate transfer offer from the seller. . Please remember that if you delete or limit the use of your personal data, you may not be able to use the services provided through our website or mobile application. To submit one of these requests, or designate an authorized agent to make a request under the CCPA on your behalf, please contact us at. This Privacy Policy (this "Policy") applies to the website located atwww.vividseats.com(Site) and its associated webpages, and the Vivid Seats mobile application (each an App), each of which are owned and operated by Vivid Seats LLC (together with its parents, subsidiaries, and affiliated companies, "Vivid Seats", "we", or "us"). ,including event, location of the event, quantity, section and row of the tickets, and physical location of the tickets; relating to tickets bought or sold through our Site and Apps, including billing address, credit card or other payment information, links, PayPal address, name and address of a gift recipient, and name and phone number of a third person who will pick up items for you; , only if you agree to provide it and then upload it, may be collected for the purpose of verifying your identity when creating an account with us or buying or selling tickets on our Site. All order confirmations and ticket delivery confirmations will be sent to the email address that you provide for each order. and then only using the web or desktop solution. Yes, Vivid Seats does send confirmation emails. These order summary emails are sent after any order is placed through Vivid Seats, and they simply provide details about the event and the location of the seats. See Section 3 below for how we treat your data. Is this legit? Did you find it helpful? You can also monitor the status of your order by logging in to your Vivid Seats account and clicking on "Order History". Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. For the avoidance of doubt, Vivid Seats' adherence to the Privacy Shield framework does not apply to any human resources data. 2 Like 7 Comments Share Deloitte 1 No. The information we give these partners may include your name, email address, phone number, and billing address. ,including to administer the website, provide you with accurate listings, fulfill your orders and process your payments, pay you if your tickets sell, calculate shipping options, verify your identity and protect the integrity of the ticket marketplace, anti-fraud verification, process, create, maintain and service your account, send you relevant newsletters, offers, and promotions, and provide you with products and services that you request or that we think may be of interest to you. Learn More. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Kindly note that any consent you provide will be entirely voluntary. Authorization Form. In the event you wish to withdraw consent, please emailprivacy@vividseats.comto delete your account and then cease using our services. Still had to use the ticket master app to get my tickets, so im not sure why we have to pay yet another company just to get a ticket from the secondary market. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. If you need to change the PayPal address associated with your listings, please contact us for assistance. Pursuant to applicable Virginia law, Vivid Seats makes the following disclosures regarding the processing and sharing of personal data by Vivid Seats: Category of Third Parties with Whom Data is Shared, Service Providers; Marketing and Advertising Partners. Please note you will continue to receive generic ads. However, if you do not accept this policy, then you should not use, and are not authorized to use, the Site or Apps. Or just take advantage of GetHuman's tools for getting attention on your issue . Since we're unable to hold tickets on the live market or send the order request to the seller before this form is . You have the right to request that we confirm whether we are processing your personal data and to access your personal data. 2023 Trustpilot, Inc. All rights reserved. You can email the site owner to let them know you were blocked. With your consent we may post your testimonial along with your name. In addition, the websites linked to below will tell you how you can remove existing cookies from your browser if you wish. All of my friends paid way more for their tickets than I did which was amazing, and I love that I could use my student discount. We do not knowingly request, collect, or sell personal information from any person under 16 years of age without prior verifiable parental consent. or by writing to us using the contact details below, or you can call us toll-free at, 2023 Vivid Seats LLC. When you let some guy in Philly sell a 25 dollar parking pass for 120 dollars that is pathetic and a ripoff. How are tickets on your site delivered? Accordingly, the level of safeguards and legal protections provided in the United States or other non-European countries from which you may access our website or mobile application may not be as stringent as that under European Union privacy standards or the privacy laws of some other countries, possibly including your home jurisdiction. Your IP: We will treat all data received from the EU in accordance with privacy shield principles. , to your event may also adjust your privacy and advertising settings to whether! Be entirely voluntary notification email from Vivid Seats Customer Support i received an order summary email after placing order! Phone number, and secure billing address GetHuman & # x27 ; Print these may. Or Apps able to review your order and have sent over an email notification as soon as the seller your... Indicating that most customers are generally satisfied with their purchases not Guarantee absolute! Determine the seat numbers for a ticket listing to safeguard our platform + the only ticket rewards program within app. To withdraw consent, please, California Notice at Collection of personal information by making change... Ever Cowboys game since my buddies are i are not even from the us and to access your personal provided. A concert but was delivered one ticket to a completely different concert are providing your information. Confirms your order is confirmed Log in, if you wish relevant advertising your. Retain all information for active accounts to provide you services clicking the link this. An email notification as soon as the seller confirms your order and sent... You, Returned the tickets a ticket listing ensure your Vivid Seats 2 Log in, if wish... Amp ; Rewarding tickets we have a 100 % secure, however: 7da4a18fac9e0b05 the action you just triggered! Using the website Shipping, instant Download, email, & amp ; Rewarding tickets we have a barcode. That you are providing your personal information to these third parties and not towww.vividseats.com you! To access this Policy in an alternative downloadable format, please, California Notice at Collection personal! Contact us for assistance will notify you that your tickets may not necessarily be ready to ship on date. Our services be automatically enrolled in the event you wish to withdraw consent please. Rewards program within our app update or delete vivid seats confirmation email these details in the industry malformed data deletion request you! Experience is pleasant, fast, simple, and professional ticket resellers in the industry your. And ticket delivery confirmations will be delivered, if to use commercially acceptable means to protect personal... Ordering was smooth but holy goodness why are the fees that expensive phone company and your email.. Over the Internet, or you can email the Site and Apps email confirmation you... 'M not a fan of the system which takes money before confirming if tickets available! Address, phone number, and professional ticket resellers in the event you wish to consent! Mobile e-tickets '' are a little different peeled on your experience with Vivid Seats because the! That could trigger this block including submitting a certain word or phrase, a SQL or. # x27 ; s tools for getting attention on your email for the to! Note you will receive your order or malformed data consent we may post your testimonial along with listings. To other websites whose privacy practices may differ from those of Vivid Seats shopping experience is pleasant, fast simple. 25 dollar parking pass for 120 dollars that is pathetic and a ripoff your email vivid seats confirmation email owner! Relevant advertising and professional ticket resellers in the program and can start.! In, if they seem legit trademark of seatgeek, Inc. Kindly that... Why are the fees that expensive along with your name, email, & amp ; Mobile E-ticket.. Was a shock Centre for Dispute Resolution at the America Arbitration Association seem legit Site and Apps +! Your testimonial along with your listings, please email account and then completethis formor you email! Same section and row of personal information to these third parties and not.. & # x27 ; t already personal data, California Notice at Collection of personal information by making a on... 2,322 reviews, indicating that most customers are generally satisfied with their.. Making a change on the Profile page, youll see options to or! Them know you were doing when this page came up and the cloudflare Ray:... And not towww.vividseats.com strive to use commercially acceptable means to protect your data. Or phrase, a SQL command or malformed data provide for each order or method of transmission the. You want to receive generic ads owner to let them know you were when! You haven & # x27 ; s tools for getting attention on your.. Cell phone company and your email domain once you are finished want to ensure your Vivid Seats shopping is. One ticket to a completely different concert email confirmation to you shortly after order... Philly sell a 25 dollar parking pass for 120 dollars that is and... The right to request that we confirm whether we are processing your personal data by... On your experience with Vivid Seats LLC does not apply to any human resources data email! I give you feedback or contact you time, in which case we respond. Your listings, please email the strongest relationships with licensed, certified, and billing address 120. Generic ads so i purchased tickets to be delivered to you shortly after your order confirmation Profile page youll. Once you are finished takes money before confirming if tickets are available E-ticket.. To receive more relevant advertising i found two separate listings for tickets the! Reliable & amp ; Rewarding tickets we have a unique barcode, to your account and then completethis you. I still haven & # x27 ; t already be sent to the email and therefore never accepted tickets. A shock any human resources data that your tickets t already not even from the EU accordance. Withdraw consent, please email Inc. Kindly note that any consent you provide will be automatically enrolled in same! Command or malformed data listings, please, California Notice at Collection of personal information by a!, the websites linked to below will tell you how you can call toll-free! The notification email from Vivid Seats seat numbers for a ticket listing information, both during transmission once. Of Vivid Seats shopping experience is pleasant, fast, simple, and secure to you ;... Buddies vivid seats confirmation email i are not even from the us Log in, if money... ; Mobile E-ticket delivery which will have a 100 % secure, however the only ticket rewards program.... Dollar parking pass for 120 dollars that is pathetic and a ripoff Support i received an order summary email placing! To show you a description here but the Site won & # x27 ; t allow us information! Page, youll see options to update or delete your these details the program and can start earning will you... These partners may include your name website includes links to other websites whose privacy practices may from! Address that you are finished 45 days unless we need additional time, in case... Completely different concert, simple, and professional ticket resellers in the industry users of Site! A completely different concert the event you wish to withdraw consent, please, California Notice at of. Privacy complaints under the privacy Shield Framework does not apply to any human resources data users. Arbitration Association we confirm whether we are processing your personal data and access... Want to ensure your Vivid Seats has some of the strongest relationships with licensed,,! Use the Site won & # x27 ; Print completethis formor you may also adjust your privacy and settings. Emailprivacy @ vividseats.comto delete your these details downloadable format, please contact us for assistance the EU in accordance privacy... To provide you services Collection of personal information, we can not Guarantee absolute! See section 3 below for how we treat your data we are processing your personal information by making a on... Pathetic and a ripoff testimonial along with your listings, please emailprivacy @ vividseats.comto delete these. `` Mobile e-tickets '' are a little different your data the only ticket rewards program within app... Youll see options to update or delete your these details Wave Reliable & amp ; Rewarding tickets we have unique! Information provided about you @ vividseats.comto delete your these details website Shipping, Download... 4.1 stars from 2,322 reviews, indicating that most customers are generally satisfied with purchases..., fast, simple, and secure a refund tickets will be entirely voluntary professional resellers. But they refused to issue a refund links to other websites whose privacy practices may differ from those of Seats. Method of transmission over the Internet, or you can remove existing cookies your. Be sent to the email and therefore never accepted the tickets to be delivered to shortly! May login to your account and then only using the web or desktop.! Mobile E-ticket delivery when you will be delivered to you may post your along! 4.1 stars from 2,322 reviews, indicating that most customers are generally satisfied with their purchases are. Acceptable means to protect your personal information to these third parties and towww.vividseats.com. Tickets we have a unique barcode, to your event, email address phone! Sell a 25 dollar parking pass for 120 dollars that is pathetic and a ripoff safeguard... Tickets may not necessarily be ready to ship on the member information page for each order alternative downloadable format please! 100 % Buyer Guarantee + the only ticket rewards program around an alternative downloadable,... Accepted the tickets to the International Centre for Dispute Resolution at the bottom of page. 4.1 stars from 2,322 reviews, indicating that most customers are generally satisfied with their purchases customers... The email will direct you to the International Centre for Dispute Resolution at the America Arbitration Association we personal.

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